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Questions about a custom order, sizing, or a deadline? A real person on our Texas team replies within one business day.
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Visit / ship from
2005 Walnut Hill Dr, Rowlett, TX 75088, United States
Support hours
Monday – Friday, 9:00 AM – 5:00 PM Central Time
Frequently asked
How does a custom order work?
Send us your photo, text, or logo when you order. We digitise it, email you a free proof for approval, and only stitch once you're happy with it.
How long does shipping take?
Processing is 1–2 business days and transit is 5–7 days standard (2–3 express) — about 6–9 days total. Free over $50, flat $4.99 under.
Can you meet a deadline?
Often, yes. Email us before you order and we'll tell you honestly whether we can hit your date, plus any express options.
What's your return policy?
Stock designs are returnable within 30 days, unworn. Custom items are final sale — which is why we always send a proof first. Anything defective or wrong is replaced or refunded free.